Support
Vokabo
Frequently asked
How does syncing across my devices work?
Vokabo uses your own iCloud. Sign in to iCloud on each device with the same Apple Account and your words, progress, and settings sync automatically through your private iCloud, with no separate account to create. Your data never passes through our servers (we don't have any).
Is my data private?
Yes. Vokabo collects nothing, has no analytics or ads, and stores everything on your device and in your private iCloud. Translations and the AI Chat run on-device. See our Privacy Policy.
Why can't some languages auto-translate?
Auto-translate, examples, and AI Chat use Apple's on-device intelligence, which supports a specific set of languages. For languages it doesn't cover, you can still add words and their meanings manually; everything else works the same.
How do I start, cancel, or restore Vokabo Pro?
Vokabo Pro unlocks the AI Chat as an auto-renewing subscription. Manage or cancel it any time in Settings → [your name] → Subscriptions on your device. Reinstalled or on a new device? Tap Restore purchases in the app's paywall or Settings.
Why does the AI sometimes give an odd answer or a wrong conjugation?
AI content is generated on your device and is occasionally imperfect. You can regenerate examples and conjugations from a word's detail screen, and mark a word as "not a verb" there if it was mis-detected.
How do I delete my data?
Delete individual words in the app, delete the app to remove on-device data, and manage iCloud data from Settings → [your name] → iCloud.
Still stuck?
Email klldev@icloud.com. We're a small studio and we read every message.
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